HOW IT WORKS
Your journey, stage by stage.
Six stages from your first message to your follow-up months after you are home. At every stage you know who is responsible, what happens next, and what it costs. Nothing is decided without you.
1
DAY ONE
Share your case
You send what you have — a diagnosis, a scan, or just a description of the problem. A physician from our team reviews what you send, at no cost and with no obligation. One patient coordinator specialist is assigned to you by name and stays with you for the rest of the journey, and if we think you should be treated at home, we will say so.
WHAT YOU GET
- One team responsible for your case from the first message
- An initial medical assessment at no cost
- A clear list of any records we still need
2
WITHIN DAYS
Get your treatment plan
Your records go to a consultant in the relevant field, matched to your case rather than to whoever has a free slot. You receive a plan in plain language: what the treatment involves, how long you will be in Egypt, and what recovery looks like, and the full cost of your treatment plan, showing what each part costs and who it is paid to. Travel, accommodation and transport are quoted separately, as a package or item by item.
WHAT YOU GET
- Consultant-reviewed treatment plan
- Full treatment cost, itemised, showing who each payment goes to
- An honest view of alternatives and risks
- Consultant video consultation available for $80, deducted from your treatment cost
3
BEFORE YOU FLY
We handle everything
Once you approve the plan, the logistics stop being your problem. We book flights, prepare the medical invitation and paperwork your visa application needs, reserve a hotel close to your hospital, and, if you want it, arrange the car that meets you at arrivals.
WHAT YOU GET
- Flights booked, and airport pickup arranged on request
- Visa documentation prepared and submitted
- Hotel near your hospital, for you and a companion
- Day-by-day schedule sent before departure
4
IN EGYPT
Treatment & recovery
Your patient coordinator specialist goes with you to appointments, translates where needed, and keeps your family updated if you want them to be. Hospital admission, medication, follow-up scans and the recovery stay are all arranged by us, with payment handled directly by us or agreed with you in advance, depending on the provider. If anything changes clinically, you hear it explained before you are asked to decide.
WHAT YOU GET
- Your patient coordinator specialist present at appointments
- Arabic and English support throughout
- Recovery stay with daily check-ins
- Family kept informed at your discretion
5
OPTIONAL
Experience Egypt
Recovery often leaves days with nothing in them. If your doctor clears it, we can arrange something gentle — the museum, the river, a short trip — sized to how you actually feel rather than to a tour itinerary. Entirely optional, priced separately, and never assumed.
WHAT YOU GET
- Only offered once medically cleared
- Paced to your recovery, not a fixed tour
- Transport and companion arranged
6
AFTER YOU RETURN
Post-return follow-up
This is the stage most patients are never offered. Your medical file goes home with you in a form your own doctor can act on. Check-ins are scheduled at set intervals rather than left to you to chase, and the patient coordinator specialist you have had since the first message is still the person who answers. If your local doctor needs to speak with your surgeon, we arrange it.
WHAT YOU GET
- Full medical reports transferred to your doctor
- Scheduled check-ins, not open-ended promises
- Same partner, still reachable
- Liaison between your local doctor and your surgeon
COSTS AND PAYMENTS
You know every cost, and every party, before you travel.
Most patients abroad discover the real cost in pieces — a hospital bill here, a clinic there, a driver in cash, a hotel at checkout, in a currency and a system they do not know. We replace that with one plan that sets out every cost and every party in advance.
المستشفيات والعيادات
الجرّاحون والاستشاريون
المعامل والأشعة
الفندق والإقامة
الاستقبال من المطار والتنقل اليومي
المترجمون والمرافقون
- One plan listing every cost and who it is paid to, agreed before you travel
- Travel, accommodation, transport and coordination handled and settled by us
- No invoice arriving in a currency or a language you were not expecting
- Cost changes explained and agreed before they happen, never after
STAGE 06 — AND THE ONE THAT MATTERS LONGEST
The flight home is not the end of your care.
Once you are back, your patient coordinator specialist is still yours. Your full medical file follows you home in a form your own doctor can use, check-ins are scheduled rather than left to chance, and if a question comes up months later, you ask the same person you have been speaking to since day one.
MEDICAL REPORTS TRANSFERRED
SCHEDULED CHECK-INS
LOCAL DOCTOR LIAISON
